Terms and Conditions

Last updated: September 19, 2023

Please read these terms and conditions carefully before using Our Service.

The Gomarvel Technologies Private Limited(‘the Company, ‘we’, ‘us’ and ‘our’) accepts bookings subject to the following conditions. We wanted to inform that these conditions will be applicable only for tour arrangements booked by the clients with the company. Once you book your tickets with us, it means that you have accepted our terms and conditions in a correct manner. All references in these conditions such as “booking”, “tour” or arrangements means the tour arrangements and does not specify anything particular. Please ensure to read over the terms and conditions in our website as to get a clear idea of the respective rights.

  1. Your Tour Contract

The contract placed between the Client and Company (between “you” and “our company”) is important to us. We assure that the contract placed between us will not be revealed to any of the private third parties. Gomarvel Technologies Private Limited will stand with their customers in matters of any dispute, claim or any disputes arise between us. However, we are not responsible for the problems caused in your own matters or personal. No employee in the company other than the director of Gomarvel Technologies Private Limited has the right to vary or omit any of these terms. No promises will be offered for discounts and promotions unless it is made in written form.

  1. Secure your Booking

To secure the booking, Gomarvel Technologies Private Limited  Any doubts regarding the booking process can be cleared over the phone or you can send an email to Info@gomarvel.in. The tour company shall assist you in any kind of tour related matters.

  1. Payment for your Tour

All payments should be made at checkout

  1. Change in Booking

If you are interested to make any changes in the booking, then you are requested to directly visit our branch office with your receipts. The changes will be made on the basis of certain emergency conditions alone. We do not entertain the people to make repeated changes. Minor changes will only be allowed. It will be applicable only under certain conditions.

Tour Package each quantity cancellation 400 inr charged

The deadline for cancelling an Order is 48 hours from the date 100% will be charged

  1. Cancellation of Booking

Cancellation of booking is allowed in our tour company. But, it merely depends upon the situation. You have the right to cancel the tickets provided under certain circumstances. You need to inform us through call or email before a stipulated period of time. Cancellation charges will be imposed for the customers in each ticket cancellation rs400.The deadline for cancelling an Order is 48 hours from the date 100% will be charged

  1. Complaints

If you have any complaints regarding the holiday arrangements, then you have the right to complain to us at Info@gomarvel.in. We are eager to hear your complaints and solve to the best extent. You can specify the type of complaint in the mail and send us. Our customer service team will look at the issue and get back to you in a period of 24 hours.

  1. Our Responsibility for your Tour

We ensure to arrange each of the holiday arrangements with great care and attention. Gomarvel Technologies Private Limited is responsible for our employees, agents and suppliers at the course of travel. Other than that, we are not responsible for any criminal or violent act that takes place during the time of travel. You should act diligently and enjoy your holiday trip. We advise to stay away from all kind of illegal activities in your journey.

  1. Brochure/ Website/ Advertising

The information contained in our website, brochure, itineraries and other advertising material is believed to be clear and understandable for all the visitors. However, there may be errors occasionally and information may be changed at any time. We request all our customers to check out the terms and conditions before at the time of booking. If you find anything complicated, please drop a mail to us at Info@gomarvel.in

  1. No Smoking Policy

We request all our customers to stay away from smoking at the time of travel. Smoking can really kill the lives of you and others. We do not permit our customers to smoke in the vehicles.

(Please read over the terms and conditions as they are set to our respective rights. Accepting our terms and conditions can offer a safe journey).

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

Terms and Conditions:

Any expenses of personal nature

Tips and porterage charges.

Meals other than that what is mentioned in your itinerary.

Any services not mentioned in the inclusions list

Drinks including Water during meals or sightseeing tours are not included

Surcharges as applicable due to peak season, surcharge dates, trade fair dates, Christmas, New Year week.

Guaranteed early check in or late check out is completely at the discretion of the hotel and we can only put in a request for the same.

Third person sharing the hotel room may be provided with a roll away mattress

Night surcharges for transfers

If seat in coach transfers timings are not met; upgrade to private transfers will not be provided

Any transfers outside the package

Sight Seeing

Onboard Gratuities.

Shore Excursions

Meals on land tour are not included.

No refunds either in part or in full will be made for any unutilized service.

Bookings once confirmed are subject to cancellation charges which shall be advised at that time.

Gomarvel private ltd is not responsible for any change in the price due to factors not in the control of the organization